No matter the size of your business or even the industry in which you dwell - if you have a website, you need a reliable hosting provider. Having a website "crash" or go offline can translate into losing big bucks, especially for those in eCommerce. In the world of enterprise web development, this means losing clients and potentially damaging your reputation as a solid agency to partner with.
Recently, our CTO made the decision to end our long and bumpy relationship with Media Temple - and move to a solution that better meets the needs of our clients. As web hosting is one of our more established offerings, this wasn't as simple as making a phone call and exporting files - we had to make sure every angle was covered before the decision was made.
Why We Switched
Having been with Media Temple since 2007, we felt our needs were no longer receiving the level of support they once did. Whether it was their slow servers bouncing our clients traffic, their less-than-competitive pricing model, or their ludicrous wait time for phone support - we knew the relationship had lost its luster.
Media Temple has a great reputation with hordes of pro bloggers, keynote speakers and startups that swear by their reliability. Unfortunately, our experience as a client and reseller was less than reputable.
We've always taken pride in being a company that is progressive. Whether the synopsis requires strategic baby steps or the proverbial "big plunge" into a new technology, the thought of continuous development and creative acceleration keeps us in a constant state of improvement - and one of the main reasons we're still around (and relevant).
The team over at ServerBeach is the definition of what we think progressive web hosting should be about: blistering speed, minimal loading time and unparalleled client support from people who understand and care.
From their server management tools which allow us to be more hands on, to their 41000 square foot data center in downtown Toronto (Peer 1), it's safe to say that we're very excited about the new partnership. They have an impressive track record with countless case studies - such as Wordpress and Lavalife - and a secure, enterprise-grade infrastructure that gives us the piece of mind we need.
So long Media Temple, looks like it's time for us to hit the beach.
Image courtesy of kennymatic.